Sorry in advance because this is long. I seen a link @ the bottom of an AOL page and clicked on it. It was just a blue link that said a mom found 2 cheap ways to whiten her teeth. I looked at the page and it looked credible because it had all of the major news logos on it. So I wound up buying Vibrant Smile and Celebrity Teeth. The add had these codes so that you only pay for shipping and handling and both came out to be $3(which the article stated). I placed my order on January 12 and they had initially charged me for 1.95 and the other company for .99 but they only appeared as holds but then disappeared….. On the 15 they charged me for $126.42 which overdrew my account (it had not gone through, but was a hold). So I guess I was kinda lucky. Anyway………. After I looked at my bank account on the 16th I flipped. I immediately called the company to see what Health and Beauty was. He didnt know. So I called Vibrant Smile first and found out that they were the ones who charged me the money. I asked for a refund. They told me NO because it was after three days. I kept asking and they kept reading me the same BS statement. I also found it weird that I always talked to the same woman each time I called. I finally talked to another woman and she told me that same thing. I even asked to speak to a supervisor but they refused, one lady even hung up on me. I thought to myself that it was my fault I shouldve read. Then @ about 3 in the morning as I was researching I found out that many other people have had the same problem and its a scam. I was sooooooo relieved. The next day my mom and I (Im only 18 lol) called the people to cancel my stuff and try to get my money back. We tried sooooo hard but they wouldnt budge. We even found an inconsistency in their terms and conditions. On one page it says 3 days and on another after you sign in to the membership it says 14(35) day agreement. We told the lady and she said that it would change soon. They never upheld their own terms and conditions that they kept throwing at us, even after we pointed out that it had inconsistencies. So we left them alone for the day. (We also printed things for reference). Ever since then I have been reading on line and seeing what other people have done. If you havent done so, try to because it helps. On the 19th I placed a complaint with the FTC and BBB. My next step was the attorneys general office but I decided to call the bank. I talked to the lady about my account and she put me over to the disputes area. So I told the woman working with the dispute claims what happened and she called the people. (Anytime someone makes a charge they leave a number with it.) The first number she called was some 877 number (which I have always seen 866 and 888 numbers for them). The dispute lady put me on three-way with the guy because he needed more information. The guy was like they did not have me on record and that they do not associate with Health&Beauty, which is what the charge came up as. He also said that it is a scam that they are looking into and if I send a statement, when they get something, they will get back with me. I asked what number she called and she told me an 877 one so I gave her the one I had. So she called and this guy and he needed more information. Once again we were in a three way. He tried to lie and say that Im not in the system. She was like you can charge her $126 but she isnt in the system. So he asked for the last 8 digits on my debit card. Then he miraculously found me lol. So the lady told him that I wanted to cancel and that I wanted my money back. He tried to say something that didnt make sense. So she asked how long the trial was and he said 14. Then she was told him but its only the 19th and you charged her already. He asked are you from her bank and she said yes… Im from Wachovia. He said hold on.. Then after about a minute.he hung up without saying anything else. So she filed a dispute report for fraud and my money was given back to me while its investigated. WHEWWWW!!!!!!!!!!!!!!!!!!! Im finally done lol. Sorry for the long story

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